Following collection, Peter’s of Kensington Returns Policy will only extend to an exchange, gift card or store credit at our discretion for change of mind. The Returns Policy for in-store collect items correlate with that of ‘Purchases made from the Kensington Store or Alexandria Weekend Warehouse’ (see below), with the exclusion that a change of mind shall permit you to a gift card, exchange, store credit or refund at our discretion at the time of collection. This cost will be refunded to you if item is deemed faulty. If you believe your item is faulty after the 30 day time criteria, Peter’s of Kensington may require you to send the item back at your expense for assessment.
Refunds will be processed according to your original method of payment. Should your item be deemed faulty, damaged or incorrectly shipped, Peter’s of Kensington will provide a gift card, exchange, store credit or refund. If in the unfortunate event your item arrives faulty, damaged or incorrectly shipped, please contact our customer service team on (02) 9662 1099 or alternatively email within thirty (30) days of receipt of goods. Items can be returned via post box or post office, depending on the size of the return parcel.įaulty, Damaged or Incorrectly Shipped Items Please ensure that the returned product is suitably packaged to prevent damage during return shipping. Items are in original, unopened and undamaged packaging. Items are returned within thirty (30) days of the time of receipt of goods ģ. If you have changed your mind about a purchase, Peter’s of Kensington will offer a gift card, exchange, store credit or refund at our discretion, to the amount of the item(s) at the time of said purchase, provided that:ġ. 9 x Mystery envelopes relating to a room of the hotel with a puzzle and clues.Beautifully presented in a richly decorated box also for storage.Players are encouraged to come dressed up as guests.The winner of the game will solve the dark, hidden secret of the Grand Hotel.The aim is to travel through the hotel solving interactive puzzles to progress from each room.Suitable for children from the age of 12 years.Get ready for an evening of fun and intrigue. Try a 90-minute experience escaping from dark goings-on at the Grand Hotel, which involves players working together to solve the puzzles, uncover the mystery and escape before time runs out. Gather your friends for a games night like no other with this collection of immersive escape room games. But many of their puzzles and games are based on fostering an old fashioned sense of curiousity. Sadly the next morning came too quickly, and it was a wrench to hand back the chests to Alex - tempered by the thought that others would get the chance to experience the pirate's lair for themselves and transform their living rooms.British toy brand, Professor Puzzle believes in keeping its devotees fully engaged and they have a young, vibrant, creative staff to make that happen. Once finished, you simply have to start again - admiring the construction and the depth of the escalating puzzles. Two acts, each about 1 1/2 hours, went far too quickly, and the treasure was a delightful touch much appreciated by daughter (13) and son (11).
Everything tied together by the Captain's menancing script and an unobtrusive layered online hint system that provided as little or as much help as was required. Authentic throughout from the iconic emblem of the East India Trading Company to the tropical parrots. Five intricately designed and utterly unique wooden chests provided both backdrop and a succession of ingenious puzzles that used every available cubic inch. Last weekend thanks to Co-Decode we were able to transform our living room into a pirate's lair.
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